Returns Policy

STORE PURCHASES RETURNS POLICY

 

EXCHANGES:
  • Original proof of purchase
  • Goods to be unworn/unused
  • Original packaging
  • Original tags
  • Within 30 days of purchase

  • Any amount owing to the customer will be returned to the original form of payment. If a credit card was used, the same card will only be eligible. If a debit card was used. Cash will be returned. In the event of the store not having cash available, an EFT can be arranged. 

REFUNDS:
  • Original proof of purchase
  • Goods to be unworn/unused
  • Original packaging
  • Original tags
  • Within 14 days of purchase

  • Any amount owing to the customer will be returned to the original form of payment. If a credit card was used, the same card will only be eligible. If a debit card was used. Cash will be returned. In the event of the store not having cash available, an EFT can be arranged.

UNDERWEAR & SWIMWEAR:
  • We regret for hygienic purposes that exchanging or refunding of underwear and swimwear purchases will not be permitted.
FOR MORE INFORMATION
ONLINE PURCHASES RETURNS POLICY

 

EXCHANGES:
  • Original proof of purchase
  • Goods to be unworn/unused
  • Original packaging
  • Original tags
  • Within 30 days of purchase
  • Permitted to exchange in any RSA branch to the same value only.
REFUNDS:
  • Original proof of purchase
  • Goods to be unworn/unused
  • Original packaging
  • Original tags
  • Within 14 days of purchase
  • R60.00 return fee
  • Permitted to do through online store only
UNDERWEAR & SWIMWEAR
  • We regret for hygienic purposes that exchanging or refunding of underwear and swimwear purchases will not be permitted.
FOR MORE INFORMATION