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Returns Policy

 

Exchanges:

  • Within 30 days of purchase

  • Original proof of purchase

  • Goods to be unworn/unused

  • Original packaging

  • Original label tags

 

Refunds:

  • Within 14 Days of purchase

  • Original proof of purchase

  • Goods to be unworn/unused

  • Original packaging

  • Original label tags

 

Special Conditions:

  • No refunds or exchanges

  • We regret for hygienic purposes that exchanging or refunding of underwear purchases will not be permitted.

  • Furthermore, for hygienic purposes, swimwear may only be exchanged or returned if the hygienic strip is sealed and in tact.

 

Payments and Delivery:

Order confirmation will take place between 1 and 2 working days of submittance.

Delivery will take place between 3 and 5 working days after the payment and order confirmation has been processed.

A once off charge of R100.00 is applicable for all online orders.

 

Returns:

A customer will be able to return or exchange within the stated terms and conditions above at any of our RSA branches. 

Returns relating to upliftment from RAM couriers back to Eagle Clothing will have a once off charge of R100.00

Processing time for returns/exchanges will be 5 days from collection date of courier.

Refunds and exchanges should there be an amount owing to customer will be 3-5 working days after the processing time of the return or exchange.

All amounts stipulated are inclusive of VAT.